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Required Access For Support

When you subscribe to any service package you will understand that we need maximal access to provide the services with maximum guaranteed positive outcome. Without access we are not able to provide services in most cases so when you subscribe or purchase any service you will need to provide in your profile of our ticket system the following information:

Joomla Administrator URL

  • Superadmin User
  • Superadmin Pass

FTP URL

  • FTP URL
  • FTP Username
  • FTP Pass

Control Panel URL

  • CTRL-panel URL
  • CTRL-panel Username
  • CTRL-panel Pass

In case your phpMyadmin is different from the CTRL-panel we need that as well.

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