Specialized Support: Emergency Assistance

The GWS-Desk Emergency Assist provides you with Immediate Remote Assistance (Help-Desk) on a web site with which you or your users experience problems or difficulties. This can range from no access, database connections, no email confirmations, etc, etc.

Buy Now and enjoy the following benefits:

  • Immediate Emergency Onsite Assistance!
  • We provide solutions and support for any core Joomla problems you run into (Joomla versions 2.5.xx, 3.x.x)
  • Ability to access and communicate with your assigned technician(s)on our professional Support-system.
  • You will be able to submit a ticket 24/7 and we respond very, very fast: It's an Emergency!
You will receive an answer not later than 4 hours after you have submitted a Emergency Assist Support Trouble Ticket. The ticket itself is confirmed per email to you for receipt with an Id-number immediate upon purchasing the service online. You will be able to access the Ticket online and review its status any time you wish and view the progress of your question and handling of your problem real-time!
We Promise:

moneybackWe will provide all our knowledge to resolve the issues relentless ithin a reasonable time of the Emergency Assist.  When we cannot resolve the issue (excluded those caused by 3rd parties such as hosting/networking/3rd party extensions/site destruction because of virus/hacks or acts of God etc etc) within a reasonable amount of time we will provide you a coupon for future use of EA for no additional chages. This is a no cure no pay guarantee effectively!

*Our professional support staff are entitled to handle and/or refuse multiple issues in one single incident. This depends solidly on their technical observation on possible relations or occurrences forthcoming from the initial incident. Upgrades, Upgrade related FTP-uploads, etc are excluded from the incident counting. 3rd party extensions are excuded from the package. Hacked or crashed sites need to be restored through the GWS-Desk Restore Services. Problem solving related to/or caused by non-Joomla core are excluded from Ea and you will need to purchase specialized support for these kinds of events. One block of Ea equals one hour support. This email address is being protected from spambots. You need JavaScript enabled to view it.if your are not sure about your coverage in EA?

Specialized Joomla Support by GWS_Desk.com: Website Move

We help you very rapidly with any Emergency you face

Fast and professional support when you need it!!

GWS-HOST.COM

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Sign up BEFORE END OF THIS MONTH for any Joomla!-Hosting Package and receive

  (value  US$ 55)